Shipping policy

Shipping Policy

Last updated: May 16, 2026

At DALNUR, we carefully prepare and pack every order to make sure it reaches you in the best condition.

Order Processing

Orders are usually processed within 4-6 business days after payment confirmation.

Please note that processing times may vary during launches, sales, holidays, or high-demand periods.

Shipping Fees

Shipping fees are calculated at checkout

Incorrect Shipping Information

Please make sure your shipping address, phone number, and contact details are correct before placing your order.

DALNUR is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Delivery Delays

While we do our best to ship orders on time, delivery delays may happen due to courier delays, public holidays, weather conditions, customs procedures, or other circumstances outside our control.

Lost or Damaged Orders

If your order is lost or arrives damaged, please contact us as soon as possible at:

dalnurweb@gmail.com

Please include your order number and clear photos if the item or packaging arrived damaged.

Contact

If you have any questions about shipping or delivery, please contact us at:

dalnurweb@gmail.com